| Best for |
Teams that mainly need email, on a tight budget, or businesses already using Zoho CRM or Books. |
Browser-first teams that collaborate in Gmail, Drive, Docs and Meet. |
Teams that live in Outlook, Word, Excel and Teams, or need strong device and security controls. |
| Entry price |
Free for up to 5 users. Mail Lite from USD 1 per user per month. |
Business Starter from USD 7 per user per month, annual plan. |
Business Basic from USD 7 per user per month, annual commitment. |
| Storage at entry level |
5 GB per user on Free and Mail Lite. 30 GB on Workplace Standard. |
30 GB pooled per user on Business Starter. |
50 GB mailbox plus 1 TB OneDrive per user on Business Basic. |
| Apps included |
Calendar, contacts and tasks. Workplace plans add Writer, Sheet, Show, WorkDrive, Cliq and Meeting. |
Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet and Chat. |
Outlook, Teams, OneDrive, SharePoint and web Office apps. Desktop apps from Business Standard. |
| Built-in AI |
Zia for writing help, summaries and inbox automation. |
Gemini in Gmail and Docs, with more features on Standard and above. |
Copilot Chat included. Full Microsoft 365 Copilot is a paid add-on. |
| Works in Outlook or Apple Mail |
Yes on paid plans. The free plan is web and mobile app only. |
Yes, though most users stay in Gmail. |
Yes, natively. |
| User limit on business plans |
No fixed cap on paid plans. Free plan stops at 5. |
300 users. Larger teams move to Enterprise. |
300 users. Larger teams move to Enterprise plans. |
| Watch out for |
Fewer third-party integrations than Google or Microsoft, and storage on Mail Lite fills fast. |
Starter’s 30 GB fills quickly for heavy attachment users, and meeting recording needs Standard. |
Business Basic has no desktop Office apps, and admin is more complex than Google’s. |